Privacy Policy

The Ninth Horizon provides personal Vedic astrology consultations and digital reports to clients in India and internationally. For privacy-related queries, contact us at theninthhorizon@gmail.com or +91 93545 01373.

When you use our website or book a service, we may collect:

• Name, email address, phone number, and preferred contact method
• Birth details you provide (date, time, and place of birth) for chart analysis and report preparation
• Booking preferences, questions submitted, and notes you share for your session
• Google account information if you sign in (name, email, profile photo) to manage bookings through your account
• Payment confirmation details from our payment provider — we do not store full card or UPI credentials on our servers
• Basic technical data such as browser type, device information, and approximate location from hosting or analytics logs

We use your information solely to:

• Deliver consultations, reports, and customer support
• Confirm bookings, schedule sessions, and process payments
• Send service-related communications (confirmations, delivery, rescheduling)
• Maintain your booking history when you use a signed-in account
• Improve our website and comply with legal obligations

We do not sell your personal data. Birth details, questions, and session content are treated as confidential and used only to provide the service you requested.

We may share limited data with trusted processors only as needed to operate our services, including:

• Payment gateways and billing partners
• Email and messaging tools for confirmations and report delivery
• Video-call platforms for live consultations
• Cloud hosting and authentication providers (e.g. Firebase / Google)

We may disclose information if required by law, court order, or to protect our legal rights and the safety of our clients and team.

We retain booking and consultation records only as long as needed for service delivery, support, accounting, and legal requirements. We use reasonable administrative and technical safeguards to protect your data. However, no method of online transmission or storage is completely secure.

Our website may use essential cookies and limited analytics to understand site performance and improve user experience. You can control or disable cookies through your browser settings.

Subject to applicable law, you may request access, correction, or deletion of your personal data by emailing theninthhorizon@gmail.com. We will respond within a reasonable timeframe. Deletion requests may be limited where we must retain records for legal or accounting purposes.

Our services are intended for adults booking on their own behalf. If a consultation or report relates to a minor, a parent or legal guardian must provide consent and submit the required birth details.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.